Day/Time: Wednesday, May 25,  2:30pm – 5:00pm


  • Mariya Maistrovskaya, Digital Publishing Librarian, University of Toronto Libraries
  • Amanda Stevens, Associate Director of Publishing Services and Support, Public Knowledge Project


Open Journal Systems (OJS) is the most widely used journal publishing software in the world, and popular with library publishers. It is developed by a small team at the Public Knowledge Project (PKP) and supported by a large community of users and developers worldwide. PKP’s Documentation Interest Group (DIG) was started in 2017 to coordinate documentation as a whole and to develop and maintain user guides and resources about how to use PKP software and best practices in scholarly publishing. Composed of community members and staff, it is a very active group that has collaboratively created and updated almost all of the documentation that is available in the Documentation Hub.

While the Documentation Hub is widely used, it is evident that its growing content has outpaced its current organizational structure. Users frequently complain that it is difficult to locate resources. The DIG is looking to improve the structure to make it easier for our users to find the resources they need. In order to do that, it is critical for us to receive input from our users on how they would categorize our documentation and where they would look for a certain topic.

We would like to invite users of OJS and other PKP software who attend the Library Publishing Forum in 2022 to share their feedback on how to improve the Documentation Hub. In this session we will facilitate a card sorting exercise and focus group to determine user pathways to information and solicit other input on how we can improve the usability of PKP’s Documentation Hub. The same interactive exercises will be done during each hour of the workshop, so participants can choose to attend the first or second hour. Participants are asked to bring a laptop or tablet if they are able to.